Frequently Asked Questions

Frequently Asked Questions (FAQ)

Viajes Perú — Information for International Travelers

Yes. Peru is safe for tourists, especially in major destinations such as Cusco, Lima, Arequipa, Puno, and the Sacred Valley. We recommend basic precautions, such as avoiding poorly lit areas at night and using official or agency-recommended transportation services.

It is not recommended. Bottled or purified water is best. All our hotels and service providers offer safe drinking water.

Most travelers from Europe, the United States, Canada, and Latin America do not need a tourist visa. They may stay up to 90 days with a valid passport.

We recommend:
– Resting during the first hours at high-altitude destinations (Cusco, Puno)
– Avoiding heavy meals on the first day
– Drinking plenty of water
– Drinking coca tea or using coca candies
– Oxygen is available during tours if needed

We recommend booking 2 to 3 months in advance, especially during high season (May to September), as tickets are limited per day.

Yes. At Viajes Perú, we create tailor-made itineraries based on your interests, available time, budget, and physical condition.

Most hotels, restaurants, and shops accept Visa and Mastercard. In local markets or rural areas, carrying some cash is recommended.

The official currency is the Peruvian sol (PEN). We accept U.S. dollars for advance payments, and currency exchange offices in main cities are safe.

The best time is from April to October, when rainfall is lower. However, Machu Picchu is open year-round.

It depends on the region:
• Cusco & Andes: warm layers for the evening, windbreaker, comfortable shoes
• Lima (coast): light clothing
• Amazon rainforest: lightweight clothing, insect repellent, waterproof footwear
Weather in the Andes changes throughout the day, so layering is ideal.

No. In hotels, airports, tourist restaurants, and with our guides, English is commonly spoken. Our team also provides ongoing assistance.

We recommend using ride-hailing apps or taxis arranged by hotels or our agency. Avoid informal street taxis.

Depending on the departure station:
• From Ollantaytambo: approx. 1 hour 45 minutes
• From Poroy (Cusco): approx. 3 hours
We handle all the arrangements for you.

Tips are not mandatory but are customary:
• Guides: 10–20 USD per person (depending on tour length)
• Drivers: 5–10 USD per person
• Restaurants: around 10% of the bill

Peru uses Type A and Type C plugs, similar to those in the U.S.
Voltage is 220V. Some hotels provide adapters.

Yes, most hotels offer WiFi. In rural areas, the signal may be limited, but we remain available to assist travelers at all times.

Yes. Major airlines such as LATAM, Sky Airline, and JetSmart operate safely. We assist with booking and confirming domestic flights.

Yes. We work only with licensed operators who follow official regulations, protect cultural heritage, and respect local communities. We avoid activities that may harm animals or archaeological sites.

You only need your valid passport and your entrance ticket. Our team guides you through the entire process.

Yes—especially for:
• Machu Picchu.
• Inca Trail.
• Salkantay trek.
• Choquequirao.
• Lake Titicaca
These attractions have limited spaces and tend to sell out quickly.

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We are a 100% local travel agency with over 5 years of experience creating unique experiences in Cusco and throughout Peru. We promote responsible tourism and actively support rural communities, offering authentic trips that connect you with culture and nature.

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☎ +51 973 561 450 / +51 941 463 226
✉ reservas@viajesperu.travel